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TERMS AND CONDITIONS 


  1. ACCEPTING THESE TERMS 

This document, our rules, policies and the other documents referenced make up our Terms and Conditions (“Terms”). The Terms are a legally binding contract between you and Indus. Please read them carefully.


  1. CHANGES 

Indus may amend the Terms at any time by posting a revised version. The revised version will be effective at the time we post it. 


  1. ACCESS

You are granted a non-exclusive, limited and revocable license to access the site and use its functionality on the condition that: 

(a) You are over the age of 18; 

(b) You only use the site for lawful purposes; 

(c) You do not engage in any improper, indecent or offensive behavior while using the site; and 

(d) You are not breaking any law in your relevant jurisdiction by accessing this site.

 

  1. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

Indus is not responsible if information made available on its site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

  1. MODIFICATIONS TO THE SERVICES AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Indus shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


  1. PROHIBITED USES 

You may not use, or encourage, promote, facilitate, instruct or induce others to use, the site or its services for any activities that violate any law, statute, ordinance or regulation; for any other illegal or fraudulent purpose or any purpose that is harmful to others; or to transmit, store, display, distribute or otherwise make available content that is illegal, fraudulent or harmful to others.


  1. TERMINATION 

7.1 Indus reserves the right to change, suspend, limit or discontinue any of its Services, in whole or in part at any time for any reason, without notice (unless required by law).


7.2 Indus may refuse service to anyone and may terminate or suspend your services and your access to the site in whole or in part at any time, for any reason, without notice (unless required by law). 

  1. LIMITATIONS 

In no event will Indus be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the site or any materials or content available through the site, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not Indus has been informed of the possibility of damage.


  1. INDEMNIFICATION 

You agree that you will be responsible for your use of the site, and you agree to defend and indemnify Indus from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (i) your access to, use of, or alleged use of, the site; (ii) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (iii) your violation of any third party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iv) any dispute or issue between you and any third party. 


  1. ENTIRE AGREEMENT 

This Agreement contains the entire agreement and understanding among the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. 

Orders & Returns

When will my order arrive?
Your order will arrive on or before the first date of your 4-day rental period.
When do I need to return my garment?
Please drop off your garment at a drop-off point before noon on the last day of rental. This will ensure that we receive the garment with enough time to clean and sanitize the garment and send it to the next customer.
How do I send my garment back?
Once you’re ready to send the garment back, please neatly fold and place back into the plastic bag it came in. Then place the plastic bag into the polybag and tape shut. Print the return label that has been emailed to you and securely tape it onto the polybag. Drop off your package at a FedEx drop-off point before noon on the last day of rental.
How do I track my order?
When your order has been sent out for delivery, you will receive an email notification with a link to track your order.
Can I place an order for someone else?
Yes, you definitely can! Please make sure you enter in the name and address of the person you are ordering for correctly.

Garment

I am unsure about sizing - what should I do?
Please see our size chart which includes measurement ranges for each of our sizes. Style notes are also included on each garment page that explain how the garments fit (E.g. A-line, fitted blouse, loose and flowy, etc.), which may help you to decide what you will feel most comfortable in.
Do I need to dry clean the garment?
Nope, we take care of dry cleaning after the garments are returned to us.
What if I damage or stain the garment?
Normal wear and tear is expected, so you don’t have to worry about this. ‘Normal wear and tear’ includes minor stains, missing beads, stuck zippers or other minor damage. For loss, destruction or larger damages to the garment, we offer optional insurance coverage for $10 that will cover the repair or replacement of the garment. If you choose to forego this insurance option, you are responsible for paying the cost of repair or replacement, as determined by Indus.

Other

Am I able to purchase insurance and what does it cover?
Renters have the option to purchase garment insurance for $15 which covers loss, destruction or larger damages to the garment. If you choose to forego this insurance option, you are responsible for paying the cost of repair or replacement, as determined by Indus.
What payment methods do you accept?
At the moment, we only accept all major credit cards and debit cards.

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